Terms and Conditions

Section 01

Introduction

These Terms and Conditions ("Terms") are entered into between you and ElsaCookz Limited, a company incorporated in England and Wales ("ElsaCookz," "we," "us," or "our").

These Terms apply to your access to and use of our website at elsacookz.com (the "Website"), our pre-launch waitlist service, and any related digital properties we operate. They do not yet govern the ElsaCookz mobile application, which will be subject to separate terms upon launch.

Please read these Terms carefully. If you do not agree with any part, you should not use our Website or sign up to our waitlist.

Section 02

About ElsaCookz

ElsaCookz Limited is developing a smart kitchen and recipe management application to help households manage ingredients effectively, discover relevant recipes, reduce food waste, and make more confident cooking decisions.

At the date of these Terms, the App has not yet launched. Our Website serves as a pre-launch presence where visitors can learn about the product and register interest via the waitlist.

Section 03

Definitions

• "Website" means elsacookz.com and any associated subdomains or digital properties operated by ElsaCookz Limited.
• "App" means the ElsaCookz mobile application in development, to be made available on applicable platforms upon launch.
• "Services" means the Website, pre-launch communications, the waitlist, and upon launch, the App and all related features.
• "Waitlist" means the pre-launch email subscription through which users register interest in the App and consent to receive communications from us.
• "User," "you," or "your" means any person accessing or using the Website or Services.
• "Content" means text, images, graphics, branding, software, interfaces, recipes, and other material available through the Services.

Section 04

Acceptance of Terms

By accessing our Website or signing up to the waitlist, you confirm that:

• you are at least 18 years of age, or if between 13 and 17, that you have obtained the consent of a parent or legal guardian;
• you have read, understood, and agree to be bound by these Terms and our Privacy Policy;
• if acting on behalf of an organisation, you have authority to bind that organisation to these Terms.

If you do not meet these requirements or disagree with these Terms, please do not use our Website.

Section 05

Use of Our Website

When using our Website, you agree that you will:

• access and use the Website only for lawful purposes and in accordance with these Terms;
• not interfere with, disrupt, damage, or compromise the integrity, performance, or security of our Website or infrastructure;
• not attempt to gain unauthorised access to any part of the Website, our systems, or user data;
• not use automated scripts, bots, or scrapers to access or extract content without our prior written consent;
• not reverse engineer, decompile, or attempt to extract source code from the Website;
• not transmit spam, unsolicited communications, or malicious code through the Website;
• not use the Website in any way that could harm ElsaCookz Limited, our users, or third parties.

Section 06

Waitlist Registration

By signing up to our waitlist, you:

• provide your email address voluntarily and confirm it is accurate and belongs to you;
• consent to receive pre-launch updates, early access information, product news, and related communications from ElsaCookz Limited;
• acknowledge that joining the waitlist does not create a contract for services, guarantee App access, or entitle you to any specific feature or pricing;
• understand you may unsubscribe at any time using the link in any email we send, or by contacting privacy@elsacookz.com.

Waitlist data is processed in accordance with our Privacy Policy and applicable UK and EU data protection law.

Section 07

Intellectual Property

All intellectual property rights in and to the Website and its Content — including the ElsaCookz name, logo, trademarks, trade dress, text, graphics, software, interfaces, and designs — are owned by or licensed to ElsaCookz Limited, unless otherwise stated.

• You may access and view the Website for your own personal, non-commercial information purposes.
• You may not copy, reproduce, adapt, publish, distribute, sell, or otherwise exploit any Content without our prior written permission.
• Nothing in these Terms transfers any intellectual property rights to you, except the limited permission to use the Website in accordance with these Terms.

Section 08

User Content

The current Website does not provide functionality for users to submit content. This section governs future App functionality.

When the App launches, if you submit content (including recipes, notes, ingredient lists, or images), you will retain ownership of that content, but grant us a non-exclusive, worldwide, royalty-free licence to host, store, and display it solely to the extent necessary to provide and improve the Services.

• You are responsible for ensuring you have the right to upload or share any content you submit.
• You must not submit content that infringes third-party rights, is unlawful, defamatory, or harmful.
• We may remove content we reasonably believe violates these Terms or poses legal risk.

Section 09

Disclaimers

Our Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, ElsaCookz Limited makes no warranties or representations, express or implied, including that:

• the Website will be available, uninterrupted, error-free, or free from viruses;
• information on the Website is accurate, complete, current, or suitable for any purpose;
• any defects or errors will be corrected.

Nothing in these Terms excludes or limits any warranty that cannot be excluded under applicable consumer protection law, including the Consumer Rights Act 2015 (UK).

Section 10

Food, Recipe, Nutrition, and Allergy Disclaimer

Any food, recipe, ingredient, nutritional, or dietary information made available through our Website or future App is for general informational and organisational purposes only and does not constitute professional dietary, nutritional, or medical advice.

• You are solely responsible for checking ingredients, allergens, expiry status, food safety, and suitability before preparing or consuming food.
• We do not guarantee that recipes, ingredient suggestions, nutritional estimates, or dietary labels will be complete, accurate, or appropriate for your individual circumstances.
• If you have food allergies, intolerances, medical conditions, or specific dietary requirements, you should exercise appropriate caution and seek professional advice where necessary.
• We accept no liability for any loss, harm, or adverse reaction arising from reliance on food or nutritional content made available through our Services.

Section 11

Limitation of Liability

To the fullest extent permitted by applicable law, ElsaCookz Limited will not be liable for any indirect, incidental, consequential, special, or punitive loss or damage, including loss of profits, revenue, data, goodwill, or business opportunity arising from your use of or inability to use the Website.

Where we are liable to you, our total aggregate liability will not exceed the greater of (a) the amount you have paid to us in the twelve months preceding the relevant claim, or (b) £100 (one hundred pounds sterling).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law, including the Consumer Rights Act 2015 (UK).

Section 12

Future App Services and Availability

We may update, modify, suspend, or discontinue the Website or Services at any time. We do not guarantee continuous availability, compatibility with every device, or uninterrupted access. When the App launches, we may offer pilot or beta features that may be modified or withdrawn without notice.

We will provide reasonable advance notice of material changes where practicable.

Section 13

Future Paid Services and Subscriptions

The App may in future offer paid features or subscription plans. Where fees apply:

• Pricing, billing cycles, and feature inclusions will be clearly communicated at the point of purchase.
• Subscriptions may renew automatically unless cancelled before renewal.
• Refunds will be handled in accordance with applicable consumer law, including the Consumer Rights Act 2015, and any separate refund policy we publish at launch.
• Where purchases are made through app store platforms, the relevant platform's refund and billing policies will also apply.

Detailed payment and refund terms will be provided when paid services are introduced.

Section 14

Third-Party Links and Services

Our Website may contain links to third-party websites or resources for informational convenience only. We do not endorse, control, or accept responsibility for the content, privacy practices, or policies of any third-party site. Your use of third-party sites is at your own risk.

Section 15

Privacy and Data Protection

Your use of our Website is subject to our Privacy Policy, which forms part of these Terms. By using our Website, you acknowledge that your personal data will be processed in accordance with that policy.

We comply with the UK GDPR, the Data Protection Act 2018, and — for EEA users — the EU GDPR. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk, or with your local supervisory authority if you are based in the EEA. For all data-related enquiries, contact privacy@elsacookz.com.

Section 16

Suspension and Termination

We reserve the right to suspend, restrict, or terminate your access to the Website at any time where we reasonably believe you have breached these Terms, your use poses a security risk, or we are required to do so by law.

You may stop using the Website at any time. Waitlist subscribers may unsubscribe from communications at any time. Sections of these Terms that should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will continue to apply.

Section 17

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Subject to any mandatory consumer rights that apply in your country of residence, you agree that the courts of England and Wales will have exclusive jurisdiction over disputes arising from these Terms.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of those jurisdictions respectively. EEA-resident consumers may also have the right to bring proceedings in the courts of their country of residence under applicable EU consumer protection law.

Section 18

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date, notify waitlist subscribers by email where changes are significant, and give you a reasonable opportunity to review updated Terms before they take effect where required.

Continued use of the Website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law. The current version is always available at elsacookz.com/terms.

Section 19

Contact Us

For questions, concerns, or requests relating to these Terms: